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Home > Accounts Payable Help Articles > Your Dashboard > Alerts > Alerts - "Nominal Ledger values must equal Total – VAT"
Alerts - "Nominal Ledger values must equal Total – VAT"
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  • Solution: Enter correct Nominal Ledger values
  • How-to:
    1. From the Alerts page, click the document icon  to the right hand side of the alert.
    2. Correct the values in your nominal ledgers to match the value on your document.
    3. Click 'save' at the top of the page.

Note: Only use the above steps if this document is for a nominal ledger supplier. For a PO supplier, remove all nominal ledgers from the document and click 'save.'

    1. If the nominal ledger values are still incorrect, check if your supplier has a default nominal ledger code in its rules set to 100%. If it does, remove this nominal ledger code, go back into edit your document, remove all nominal ledger codes from the document, and click 'save' at the top of the page.
    2. If you’re still having difficulty getting your nominal ledger codes to add up correctly, please open a support ticket.
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