Aug 14, 2023
164
- Solution: Enter correct Nominal Ledger values
- How-to:
- From the Alerts page, click the document icon to the right hand side of the alert.
- Correct the values in your nominal ledgers to match the value on your document.
- Click 'save' at the top of the page.
Note: Only use the above steps if this document is for a nominal ledger supplier. For a PO supplier, remove all nominal ledgers from the document and click 'save.'
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- If the nominal ledger values are still incorrect, check if your supplier has a default nominal ledger code in its rules set to 100%. If it does, remove this nominal ledger code, go back into edit your document, remove all nominal ledger codes from the document, and click 'save' at the top of the page.
- If you’re still having difficulty getting your nominal ledger codes to add up correctly, please open a support ticket.