May 30, 2025
Overview
The Requires Carriage setting ensures that documents from a specific supplier include a carriage value. If this setting is turned on and a document is received without a carriage amount, it will automatically be sent to the Alerts page for review.
How It Works
- When Requires Carriage is enabled for a supplier, any document that does not contain a carriage value will be flagged and sent to the Alerts section.
How to Avoid Alerts
To prevent documents from being flagged:
- Make sure the carriage field is correctly captured on the invoice template.
- If using automated capture, verify that carriage is mapped and extracted accurately from incoming documents.
How to Enable
- Go to the supplier’s Rules panel
- Toggle on the Requires Carriage option
- Save your changes
With this setting enabled, SmartOffice will enforce carriage validation for all documents from that supplier.