The Alert on Zero Value Documents feature in SmartOffice ensures that documents with a value of zero are flagged and pushed to the alerts page with a warning. This is particularly useful if your integration does not accept zero-value documents.
How to Enable the Alert on Zero Value Documents
1. Click the cog
on the top right of the page and select ‘Company Settings’ from the list.
2. Click on Document Settings.
3. Toggle Alert on Zero Value Documents.
4. Click Save Changes
Once enabled, any document with a zero value will automatically be flagged and pushed to the alerts page.
Moving Zero Value Documents to Uploads
If you want to move the document to the Uploads folder and upload it into your integration:
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Open the Document – Locate the flagged zero-value document in the alerts page.
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Click "Save" – Saving the document will move it to the uploads folder.
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Upload to Integration – You can then upload the document into your integration.