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Home > Accounts Payable Help Articles > Output Files > Geddes: How to Reupload a Failed File in the Output Section
Geddes: How to Reupload a Failed File in the Output Section
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If a file fails to upload due to an issue such as "Connection to FTP not established" or any other reason, you can manually re-upload the file.

Steps to Reupload a File:

  1. Navigate to the Output Files Section:

    • From the main dashboard, click on the cog icon (top-right corner of the screen).
    • Select Output Files from the dropdown menu.
  2. Locate the Failed File:

    • In the Output Files section, find the batch file that failed to upload. Look for batches marked with an error or failure message in the Result column.
  3. Click the Upload Button:

    • On the row corresponding to the failed batch, locate the Upload button under the Actions column.
    • Click the Upload button to retry sending the file.
  4. Verify the Status:

    • Once you click the upload button, the system will attempt to resend the file.
    • Check the Result column to ensure the file now shows "File successfully uploaded".

 

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