When dealing with documents that have a zero value, it's important to understand why they cannot be uploaded to your accounts package. The system does not assign a nominal ledger code to zero-valued documents since there is no value associated with them.

Due to the absence of a nominal code, these documents will appear in the Integration Issues tab within your Alerts folder upon upload. This is to ensure that you are aware of the issue with these documents.

To address this, follow the steps below:

Save the Document: In the Alerts folder, click the save icon located at the top of the page. This action will move the zero-valued document back to your upload folder.

Open the Document: Locate the document in your upload folder and open it for further processing.

Mark as Manually Uploaded: Within the open document, click the manual upload icon at the top of the page.

This will indicate that the document has been manually uploaded, even though it contains a zero value.

Accept the warning to confirm you are aware this document will not be uploaded to your accounts package.

Optional: Manual Posting to Accounts Package: If required, you can download the original document and manually post it to your accounts package.

It's important to note that the manual upload button simply sets the status of the document as uploaded, but it does not automatically integrate it into your accounts package. Users are expected to manually add zero-valued documents to their accounts package using the appropriate procedures.

In case you accidentally mark a document as uploaded, there is an "Undo Manual" button available . This button allows you to undo the manual upload status and correct any mistaken actions.

By understanding the limitations associated with zero-valued documents and following the provided instructions, you can effectively handle and manage these documents in your accounts package.